How credits work

Credits are Ampere's shared usage unit for AI work. Your organization has one credit pool, and teammates draw from that same pool when they run Joule, AI Tools, workflows, browser sessions, scheduled runs, and select background AI work.

Credits help your team control usage without per-seat math. Adding teammates does not create separate credit balances for each person.

What spends credits

Credits are used when Ampere performs AI work for your organization. That includes Joule messages, AI Tool and workflow runs, browser sessions, scheduled AI Tool runs, manual Run Now executions, and select background AI work.

Browsing the app does not spend credits. Reviewing dashboards, opening saved run history, reading results, checking usage analytics, and managing billing settings are safe to do without spending credits.

Where to check your balance

Use the credit badge in the app header for a quick balance check. For more detail, open Billing or Usage from your organization settings.

The Credits card in Billing shows:

• Total available: the usable credit balance for the organization.
• Included credits remaining: subscription credits left in the current billing period.
• Purchased credits remaining: credits from top-ups or auto-recharge that are currently usable.
• A short How credits work section with the order and expiry rules.

Included credits

Included credits come from your subscription plan. Each tier includes a credit allowance for the billing cadence you choose.

Included credits are used first. Monthly and annual subscription credits expire with their billing period and do not roll over.

Purchased credits

Purchased credits come from one-time top-ups and auto-recharge. Ampere uses purchased credits after included credits. When more than one purchased balance is available, balances that expire sooner are consumed first.

Purchased credits roll over while the subscription stays active and expire 12 months after purchase.

If you need a one-time boost before the next reset, use Buy top-up credits. Use auto-recharge when you want Ampere to add credits automatically after the balance drops below a threshold, with a monthly cap you control.

When credits reach zero

If available credits reach zero, new AI runs pause until the next reset or until more credits are added. Existing history, settings, saved work, and billing pages stay accessible.

Ampere may also show low-balance or out-of-credit notices so organization owners and billing admins can add credits before work is interrupted.

How to plan usage

Use Usage to review how credits are being spent across the billing period. Completed run details, history, and playground surfaces can show exact credits used after billing records the consumption.

Do not treat a plan's credit allowance as a fixed number of outputs. Actual usage depends on the kind of work, the tools involved, and the amount of AI work required for each run.