Billing, plans & credits
Understand plans, credit usage, top-ups, and billing settings.
12 articles
How credits work
Understand what credits are, what spends them, and how included and purchased credits are used.
ExplainerUpdated Jul 25What happens when credits run out
Learn what pauses when your organization reaches zero credits and how to get AI runs and monitoring checks moving again.
FAQUpdated Jul 25Cancel or reactivate your subscription
Learn how to cancel, resume, or reactivate an Ampere subscription and what changes afterward.
How ToUpdated Jul 11Switch between monthly and annual billing
Learn how monthly and annual billing changes work, who can switch cadence, and what happens before you confirm.
ExplainerUpdated Jul 11Why your balance shows outstanding debt or is locked
Learn why a balance can show outstanding debt or a locked state and what billing users can do next.
TroubleshootingUpdated Jul 11Invoices and payment methods
Learn where billing users manage invoices and saved payment methods from Ampere.
ExplainerUpdated Jul 11Set up auto-recharge
Learn how billing admins can automatically add credits when the organization balance gets low.
How ToUpdated Jul 11Buy top-up credits
Learn how billing admins can buy one-time top-up credits and when those credits become available.
ExplainerUpdated Jul 10Understand the Usage dashboard
Learn how to read credits remaining, current-period usage, historical usage, grants, and background AI allowance.
ExplainerUpdated Jul 10Plans and pricing
Understand Ampere's paid plans, billing cadences, included credits, and what changes between tiers.
ExplainerUpdated Jun 21Understand billing admins
Learn what billing admins can manage, who can add them, and how billing access differs from organization roles.
ExplainerUpdated Jun 9Custom invoicing and higher credit ceilings FAQ
Learn when to use standard plans and when to contact Ampere about custom invoicing, higher credit ceilings, or contract terms.
FAQUpdated Jun 9