Credits and auto-pause for scheduled tasks

Scheduled tasks use the same shared organization credit pool as manual AI Tool runs. Before Ampere starts a scheduled run, it checks whether the organization can spend the required credits. Scheduled tasks can also stop after repeated run failures so the same issue does not keep repeating in the background.

Use this article when a task has paused, shows a failed status, or you want to understand the safeguards before creating recurring work.

How credits affect scheduled runs

Browsing the dashboard, reviewing task details, filtering tasks, and changing settings do not spend credits. Credits are used when the scheduled AI Tool run itself starts.

Before starting a scheduled run, Ampere checks and reserves credits for that run. If auto-recharge is configured and available, Ampere can try to add credits first. If the organization still does not have enough usable credits, the scheduled run does not start and the task pauses.

When that happens, review the organization's credits before resuming the task. New AI runs stay paused until credits are added, the next subscription reset arrives, or billing settings allow the run to proceed.

How failure auto-pause works

The Schedule Task dialog includes an Auto-pause after failures setting. The default is 5 consecutive failures, and the allowed range is 1 to 20.

A successful scheduled start resets the consecutive failure count. If a task reaches its configured failure threshold, Ampere marks it as needing attention and stops trying the same recurring run until someone reviews it.

Use a lower threshold for tasks where repeated attempts could waste credits or create noisy results. Use a higher threshold only when temporary source-data or public-site issues are common and the task can safely retry.

Where to check task health

Open Scheduled Tasks from the app sidebar to review organization-wide health. The dashboard summarizes active and paused tasks, recent executions, success and failure counts, AI Tool breakdowns, and health status.

When a task needs attention, open its details before resuming it. Check:

• The latest status and any visible error message.
• Whether the organization has enough usable credits.
• The saved AI Tool inputs.
• The task's schedule, timezone, and next run.
• The consecutive failure count.

Before you resume a paused task

Resume only after you understand why the task stopped. If the issue was credits, add credits or wait for the next reset. If the issue was repeated failures, update the saved inputs, adjust the schedule, or confirm the source data is available before resuming.

Resuming a paused or failed scheduled task resets its failure tracking. The next run uses the saved task settings, so review the inputs and schedule first if the task should change.