Question 1

What's included in the Ampere plan?

Accepted Answer

Ampere has a Free Plan and five paid plans. Paid monthly plans start at $100/month for 20,000 credits and scale up to $2,000/month for 400,000 credits. Every paid plan unlocks the full product; the plan only changes how many credits are included.

Question 2

How much do I save with annual billing?

Accepted Answer

Annual billing gives you 1 month free: it charges 11 monthly payments and grants twelve monthly credit allowances up front. On the $100 plan, that works out to $91.67/month effective — 8.33% less than month-to-month, or $100 saved over a full year, with 240,000 credits available immediately.

Question 3

When am I charged?

Accepted Answer

The Free Plan requires no payment and no card. Paid subscriptions are charged when you choose to subscribe, then automatically at the start of each new billing period. One-time top-ups are charged when you confirm the purchase. Auto-recharges are charged whenever your balance crosses your trigger threshold, and never above your monthly cap.

Question 4

Is there a free plan or free trial?

Accepted Answer

Yes. Eligible accounts in supported regions that have never had a paid plan can start on the Free Plan with no card. Ampere sets up your Brand memory, then completes up to 4 of these Free tasks for your brand: LinkedIn content audit, LinkedIn image post, LinkedIn carousel, and LinkedIn text post. Free tasks run within the usage the Free Plan includes, and each one counts only once it delivers its result. Unused Free tasks don't expire, and your results stay saved when you upgrade. Your own prompts and follow-up questions, 200+ AI tools & skills, Scheduled Tasks, and Monitoring come with paid plans, from $100/month.

Question 5

Do you offer enterprise or custom plans?

Accepted Answer

Our standard monthly and annual plans cover most teams. If you need custom invoicing, a higher credit ceiling, or specific contractual terms, please contact us at support@ampere.app and we'll work with you directly.

Question 6

What is an Ampere credit?

Accepted Answer

Credits are the unit of usage for everything Ampere runs on your behalf — work with Ampere, run 200+ AI tools & skills, use browser sessions, and complete background AI work.

Question 7

What uses credits?

Accepted Answer

Credits are spent when you actively use Ampere — running an AI Tool or Workflow, sending Ampere a message, starting a remote browser session, or for select background AI work. Browsing your dashboards, reviewing past runs, and managing settings does not consume credits.

Question 8

Are credits per seat or shared across the organization?

Accepted Answer

Credits are shared across the entire organization. Every team member draws from the same balance, so you don't need to manage seat counts or split credits. Add as many teammates as you need and let them collaborate from one pool.

Question 9

Are included credits or purchased credits used first?

Accepted Answer

Included credits (from your subscription) are always used first. Once they're exhausted, purchased credits (from top-ups or auto-recharge) take over. Within each balance, credits closest to expiring are used first, so nothing is wasted.

Question 10

What happens if I run out of credits?

Accepted Answer

New AI runs pause until you buy more credits or your included credits refresh at the start of the next billing period. You'll keep full access to your history, settings, billing, and saved work — only new AI runs are paused. We'll show a low-balance warning before you run out so you can plan ahead.

Question 11

How do one-time top-ups work?

Accepted Answer

Top-ups are one-time credit purchases you can make any time you have an active subscription. They start at 20,000 credits for $100 and scale up to 1,000,000 credits for $5,000. You can pick a quick amount or use the slider to choose any size in between. Credits land in your balance immediately after checkout and roll over while your subscription is active.

Question 12

How does auto-recharge work?

Accepted Answer

Auto-recharge keeps your team running without interruption. You set three values: a balance threshold (when to trigger), a top-up amount (how much to buy), and a monthly cap (the maximum we'll spend per month). When your balance dips below the threshold, Ampere automatically tops up using your saved payment method — never above your monthly cap. You can change or disable it any time from the billing dashboard.

Question 13

What protections prevent unexpected charges from auto-recharge?

Accepted Answer

Auto-recharge has multiple safeguards. You set a hard monthly spend cap (anywhere from $100 to $5,000); we never charge more than that in a single calendar month. Each trigger only fires once per balance episode, so a single low-balance moment can't cause repeated charges. Auto-recharge also pauses automatically if your monthly cap is reached, your subscription becomes inactive, or your saved payment method fails. And of course, you can turn it off entirely whenever you want.

Question 14

Do unused credits roll over or expire?

Accepted Answer

Included credits (from your subscription) reset at the end of each billing period — any unused included credits don't carry over. Purchased credits (from top-ups or auto-recharge) roll over while your subscription is active and expire 12 months after their purchase date.

Question 15

How do I cancel or change my plan?

Accepted Answer

Everything happens on the billing dashboard. On the Free Plan there is nothing to cancel; upgrade whenever you're ready. On an active subscription the dashboard opens the secure Stripe billing portal, where you can cancel, change plan, update payment methods, or download invoices; cancellations take effect at the end of your current billing period, and you can reactivate any time before that date.

Question 16

What happens when I upgrade or downgrade?

Accepted Answer

Switching from monthly to annual is immediate — you're charged the annual amount on the spot, gain the new credit allowance, and your renewal moves to one year out. Switching from annual to monthly is scheduled to take effect at the end of your current annual term, with no mid-cycle refund. All plan changes happen through the billing portal.

Question 17

What happens to my credits if I cancel?

Accepted Answer

Included credits expire at the end of your current billing period as usual. Purchased credits aren't deleted — they're locked while you don't have an active subscription. If you reactivate later, your purchased balance becomes usable again, subject to the standard 12-month expiry from each credit's purchase date.

Question 18

Who can manage billing in my organization?

Accepted Answer

By default, only the organization owner can manage billing — buying top-ups, configuring auto-recharge, changing plans, or canceling. Owners can grant billing-admin access to specific teammates from the billing dashboard, so finance or operations teammates can manage spend without needing full owner privileges.

Question 19

Do you offer refunds?

Accepted Answer

Subscription fees and the included credits that come with them are non-refundable. For purchased credits, please contact support@ampere.app — we'll review on a case-by-case basis. If a charge is refunded by the payment provider or disputed by your bank, we automatically adjust the affected credits in your account.

Question 20

How do I get help with billing?

Accepted Answer

Reach our team at support@ampere.app for any billing questions — refunds, invoices, plan changes, auto-recharge issues, or anything else. We typically respond within one business day.

Replace your AI marketing stack with one agent.

Start free with work made for your brand

Monthly

Annual

Replace the stack, not your strategy

Without Ampere · typical stack

With Ampere

Everything a lean team needs to ship marketing

Plans, drafts, and ships in plain English

Picked per job, picked for marketing

On-brand without re-explaining yourself

Predictable spend, no surprises

From a brief to a publish-ready artifact

Ampere picks the right model per job. You don't have to.

Pay for what you use, never run dry

Included credits

Top-ups

Auto-recharge

Questions, answered

Top questions

Plans & billing

Credits & usage

Top-ups & auto-recharge

Plan changes & cancellation

Team & billing access

Refunds & support

Ship like a big team while staying lean.

Replace your AI marketing stack with one agent.

Start free with work made for your brand

Monthly

Annual

Without Ampere · typical stack

With Ampere

Plans, drafts, and ships in plain English

Picked per job, picked for marketing

On-brand without re-explaining yourself

Predictable spend, no surprises

Ampere picks the right model per job. You don't have to.

Pay for what you use, never run dry

Included credits

Top-ups

Auto-recharge

Questions, answered

Is there a free plan or free trial?

What is an Ampere credit?

What happens if I run out of credits?

Who can manage billing in my organization?

How do I cancel or change my plan?

What's included in the Ampere plan?

How much do I save with annual billing?

When am I charged?

Is there a free plan or free trial?

I started with the 7-day intro. What happens next?

Do you offer enterprise or custom plans?

What is an Ampere credit?

What uses credits?

Are credits per seat or shared across the organization?

Are included credits or purchased credits used first?

What happens if I run out of credits?

How do one-time top-ups work?

How does auto-recharge work?

What protections prevent unexpected charges from auto-recharge?

Do unused credits roll over or expire?

How do I cancel or change my plan?

What happens when I upgrade or downgrade?

What happens to my credits if I cancel?

Who can manage billing in my organization?

Do you offer refunds?

How do I get help with billing?

Ship like a big team while staying lean.