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How-To

Manage privacy and data choices

Learn how to update account privacy choices for analytics, advertising measurement, sale or sharing, and product telemetry.

Last verified 6 days ago

Use privacy choices to control optional account-level tracking preferences in Ampere. These settings are separate from the work you intentionally create, upload, run, or share inside your Organization.

Essential security, authentication, billing, service-operation, and reliability logs are not controlled by these switches.

Open privacy settings

  1. Sign in to Ampere.
  2. Open the avatar menu.
  3. Select Profile.
  4. In the settings rail, under Account, select Privacy.

The page shows switches for optional privacy and tracking preferences.

Review an updated marketing measurement choice

If Ampere asks you to review an earlier choice, the prompt says We’ve updated our privacy choices and explains that Ampere has added new ways to measure marketing results. Your existing choices stay unchanged until you review and confirm them.

On the Account Privacy page, select Review choices, review or adjust the settings, and then select Confirm choices. Until you confirm a current choice, the newly added measurement stays off.

Updated privacy choices reminder with Review choices and Not now actions.
Earlier choices stay unchanged until the person begins a provider-neutral marketing measurement review.

Selecting Not now closes the reminder for that browser tab without changing your saved choice. The reminder can appear again in a new tab or browser session.

Ampere asks for consent again when the measurement purpose, information used, sharing, or consequences change in a meaningful way. Adding another provider for the same already disclosed purpose does not by itself require a provider-named prompt. Ampere updates this information page before a new provider receives data.

Choose privacy preferences

Use the available switches to adjust:

  • Analytics: allows privacy-preserving analytics on public Ampere pages and Help Center feedback mirrors. Analytics must also be on before advertising measurement can run.
  • Sale or sharing opt-out: keeps sale, sharing, and targeted advertising uses off. When this is on, Marketing and ads stays off.
  • Marketing and ads: allows Ampere and its advertising partners to understand which ads lead to visits, signups, and purchases, and to improve campaign performance.
  • Product telemetry: allows non-essential product usage telemetry.

When an updated choice requires review, changes remain a draft until you select Confirm choices. After that review is complete, later changes save automatically when you use a switch. If your browser sends a Do Not Track or Global Privacy Control signal, Ampere treats non-essential tracking as off even when a saved choice would otherwise allow it. Global Privacy Control also applies the sale or sharing opt-out.

Account Privacy settings showing four provider-neutral controls and the Learn how this works link.
Account Privacy retains one Marketing and ads choice and does not add a separate provider setting.

How advertising measurement works

When you allow both Analytics and Marketing and ads and do not use the sale or sharing opt-out, Ampere can measure visits and confirmed funnel outcomes through a browser tag, a server connection, or both. Browser and server copies of the same outcome use the same event identifier so the advertising provider can recognize a duplicate rather than count two conversions.

Ampere may normalize an email address or stable account identifier and convert it to a SHA-256 hash immediately before sending an allowed conversion for matching. Hashing reduces exposure of the original value, but a hashed identifier is not anonymous and Ampere treats it as personal information. Ampere does not store these matching hashes in its analytics delivery record.

Advertising providers and information they may receive

Which provider receives information depends on the measurement integrations that are active and the choices you make. A listed provider receives nothing from Ampere's optional measurement integration while that integration is inactive.

ProviderInformation it may receive for advertising measurement
GoogleConsented page and conversion events, campaign and supported Google click references, limited browser or analytics identifiers, and connection or device details that accompany a request.
OpenAIConsented page and conversion events, public source pages, OpenAI ad-click or browser references, recent connection and browser details, and normalized SHA-256 hashes of an email address or stable Ampere account identifier when available for a confirmed conversion.
MetaWhen Meta measurement is active, consented public page views and the standard conversion events CompleteRegistration, InitiateCheckout, Purchase, and Subscribe; supported Meta click and browser references; a query-free public source page for website events; recent connection and browser details when eligible; and normalized SHA-256 hashes of an email address and stable Ampere account identifier.

Meta website events cover signup, checkout, a payment-confirmed paid introduction, and a direct or early full-plan start. A genuinely automatic full-plan start is sent only through the server connection as a system-generated Subscribe event and does not include a website address, IP address, or browser user agent. Purchase and Subscribe use the exact confirmed US-dollar amount, including a truthful zero amount when a fully discounted payment is confirmed. Failed payments, cancellations, credit exhaustion, and account activity are not sent as Meta conversion events.

For Meta, a valid fbclid from an ad link can be held briefly in the current page's memory before consent and removed from the visible address. It is not written to a cookie or sent until your choices permit measurement. After consent, Ampere may use it to create _fbc, Meta's first-party click reference. Meta's browser tag may create _fbp, a first-party browser reference. Each reference keeps its own original capture time and can be retained by Ampere for no more than 90 days; updating one does not extend the other.

For website conversions, Ampere may use a recent trusted IP address and browser user agent for matching. It keeps this transport information for no more than seven days and copies it to a later conversion only while the original capture is no more than 24 hours old. Browser and server copies of a Meta website conversion stop being eligible after 48 hours so delayed retries do not create an unmatched duplicate. A server-only automatic Subscribe event may remain eligible for up to seven days.

Ampere never shares prompts, generated content, files, payment-card or bank details, private page addresses, session content, names, phone numbers, dates of birth, postal addresses, private Organization or Workspace content, or an Organization identifier for advertising measurement. Ampere does not intentionally send raw email addresses through these measurement integrations.

Retention and provider terms

The signed first-party acquisition cookie can be kept for up to 30 days. OpenAI transport details such as recent IP address and browser user agent are kept by Ampere for no more than seven days, and OpenAI click or browser references for no more than 37 days. Meta references are kept independently for no more than 90 days, and Meta transport details for no more than seven days. Matching hashes are created only when an allowed event is sent and are not stored in Ampere's analytics delivery record. Terminal delivery records are generally kept for 90 days for delivery, support, and coverage review, unless a longer period is required for security, legal, or dispute purposes.

Advertising providers may keep information they receive under their own rules. Review Meta's Privacy Policy and Meta Business Tools Terms for Meta's terms and data practices.

Withdraw advertising measurement

Turn off Marketing and ads to stop future advertising measurement while keeping permitted Analytics measurement. You can also turn on Sale or sharing opt-out, which keeps advertising measurement off.

Ampere removes supported advertising click and browser references that it controls, clears supported browser-visible advertising cookies including _fbc and _fbp, cancels measurement waiting in the current page, deletes actor-linked measurement context, and suppresses eligible provider deliveries that have not been sent. Deleting your Ampere account also removes actor-linked measurement context and delivery records. These actions cannot retroactively recall an event that an advertising provider already accepted; provider retention then follows that provider's terms.

Turning off Analytics stops future browser analytics and advertising measurement. It does not turn off the essential account and service technologies listed above.

What these settings do not change

Privacy choices do not delete existing work, remove you from an Organization, stop required account operations, or change what teammates can access inside a shared Organization.

They also do not replace the privacy and security decisions you make before submitting data to Ampere, AI Tools, Projects, Connectors, or uploaded files. Avoid adding credentials, private tokens, payment card details, or regulated data you are not authorized to process.

If settings do not load or save

If the page cannot load your privacy choices, use Retry. If a save does not complete, Ampere restores the previous choice and shows an error message.

Try refreshing the page if a control appears out of sync. If the problem continues, contact support with the account email address and the setting you were trying to change.

Where to go next

For a broader explanation of how Ampere handles account, Organization, AI, and Project data, read Privacy and data handling basics. For legal policy language, use the Privacy Policy.

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