Invite teammates

Invite teammates when another person should work inside the same Ampere Organization. Owners and admins can send invitations from Team settings, choose the teammate's role, and review pending invitations before they are accepted.

Before you start

You need an Owner or Admin role in the Organization. Members and Viewers can open the Team page to see who's in the Organization and who's been invited, but they can't send or revoke invitations.

Have the teammate's email address ready and choose the access level before you send the invitation. Ampere invitation roles are Admin, Member, and Viewer. The Owner role is managed separately through ownership transfer.

On a paid plan, you can invite as many teammates as you need. On the Free Plan, your Organization can have up to 5 people, as explained in Team size on the Free Plan.

Send an invitation

1. Open Settings and then Team.
2. Select Invite Member.
3. Enter the teammate's email address.
4. Choose Admin, Member, or Viewer.
5. Select Send Invitation.

Ampere sends an invitation email to the address you entered and shows "Invitation email sent". The invitation appears under Pending Invitations on the Team page until it's accepted or revoked.

To resend an invitation, invite the same email address again. Ampere shows "Invitation email resent". The new email has a fresh link that works for seven days, and links in earlier emails for that invitation stop working. If you choose a different role, the invitation uses the new one. If the last email went out less than 10 minutes ago, Ampere asks you to wait: "This person was invited a few minutes ago. Try resending later."

Team size on the Free Plan

An Organization on the Free Plan can have up to 5 people. The count includes the owner, everyone who has joined, and every pending invitation that hasn't expired, so an invitation holds a place until it's accepted, revoked, or expires. While places are left, the Invite Member dialog shows how many, such as "4 of 5 places left."

When all 5 places are taken, the dialog shows All 5 Free Plan places are taken with "Add more teammates with a paid plan. You can still resend a pending invitation." If you send an invitation to a new address anyway, Ampere doesn't send it and shows "Add more teammates with a paid plan." An expired invitation no longer holds a place, so you can resend it only when a place is free.

To make room for someone new, do one of the following:

• Revoke a pending invitation that's no longer needed, as described in Track pending invitations.
• Remove a member: on the Team page, open the member's actions menu, select Remove Member, and confirm.
• Upgrade to a paid plan. Owners and billing admins see Upgrade in the dialog, which opens Billing. Admins who can't manage billing see a note asking them to check with the owner or a billing admin instead.

Everyone in a Free Plan Organization shares its Free tasks and Brand memory. To see what each role can do there, read Plans and pricing.

What the invitee needs to do

The invitee gets an email whose subject starts with "You're invited to join", followed by your Organization's name. They select Accept invitation in that email within seven days.

If they're already signed in with the invited email address, Ampere adds them right away. If they aren't signed in, the link opens a sign-in page titled Sign in to join your team, where they sign in with the email address the invitation was sent to.

If they don't have an Ampere account yet, they select Sign up. The sign-up page is titled Join your team on Ampere. They create the account with the invited email address, agree to the Terms of Service and Privacy Policy, and verify their email address. Ampere then continues to your Organization.

If Ampere shows Accept Ampere's terms, they check the box to agree to the current Terms of Service and Privacy Policy and select Continue. This page appears only when they haven't accepted the current terms yet.

After the invitation is accepted, Ampere adds them to your Organization with the role you chose and opens Home in your Organization.

Track pending invitations

The Pending Invitations list on the Team page shows each invited email address, role, delivery status, invited date, and expiration date. Delivery status shows Email sent, Email failed, Delivery pending, or Status unknown. An invitation past its expiration date shows Expired.

Invitations expire after seven days. If the wrong person was invited or the invitation is no longer needed, an Owner or Admin can revoke it: select the X in the invitation's row and confirm. The link in a revoked invitation stops working, and on the Free Plan its place opens up again.

Troubleshooting

The invitee sees a problem page

If the invitation link can't be used, Ampere shows a page that explains why:

• This invitation has expired: invite the same email address again to send a new link.
• This invitation has already been used: the person accepted it and is no longer in your Organization. Send a new invitation if they should rejoin.
• This invitation is for another email address: they're signed in with a different address than the one you invited, and the page shows the invited address partly hidden. They select Sign out and then sign in with the invited address to join.
• This invitation link isn't valid: the link is incomplete, or the invitation was revoked or replaced by a newer email. They should open the full link from the most recent invitation email, or you can send a new invitation.

Every problem page also has Continue to Ampere, which opens Ampere without joining your Organization.

You can't send an invitation

• If you don't see Invite Member, you need an Owner or Admin role.
• "This person is already a member of this Organization." means they've already joined.
• "This person was invited a few minutes ago. Try resending later." means the last email went out less than 10 minutes ago.
• "Add more teammates with a paid plan." means all 5 Free Plan places are taken. Make room or upgrade, as described in Team size on the Free Plan.
• "Finish the Free Plan account check to invite teammates." means you still need to finish the one-time Free Plan account check. "Choose a plan to invite teammates." means the Organization needs a paid plan before it can invite anyone. In both cases, Send Invitation stays unavailable until that's done.

If delivery failed or the teammate didn't receive the email, confirm the email address, check spam or quarantine filters, and send the invitation again. If Ampere shows "We couldn’t send this invitation. Try again.", wait a moment and try again.

Where to go next

For a role overview, read Organization roles. For a broader access reference, read Permissions matrix. If your team uses more than one Organization, read Multiple Organizations.